INTELLIGENT RESERVATION & GUEST SCREENING

When a guest makes a booking, we automatically send them a link to confirm their reservation and ask for additional information based on their risk level.  Built on top of our risk assessment engine, each guest goes through a dynamic set of screens that collect different types of information based on the guest's risk level.  

For each guest, we collect, parse and analyze thousands of parameters to make sure they are exactly who they say they are. We then verify all of the guest's collected information, validating that it's true and accurate.

We check if the guest is on any criminal databases or if they've been previously convicted for rental fraud. We use 160k databases to flag for any anomalies. We check against Interpol's most wanted and terrorist no fly lists. 

Every guest in our ecosystem is digitally identified to make sure they only have a single reservation at a time. We use artificial intelligence and machine learning for validation.

Guests sometimes don't provide all of the information required. We make sure to ask them and validate the missing pieces. 

We verify the phone number and its carrier to ensure it's a real cell phone number, flagging it if it's not. Our system also checks the guest's email to see if it's been associated with a different user, a business or even if it was created recently.

We check the guest against all social media platforms to make sure they're real and have a presence, letting your team know if we flag anything abnormal. 

We use an ID scanning system used by banks and insurance companies to verify that the ID is legitimate and hasn't been altered in any way. 

We flag risky IPs, proxy servers and even high risk countries that are known to be associated with online fraud. 

Our system checks if the guest's email address was recently exposed to a security breach, flagging them for additional verification.  

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